Business Communication is a unit that equips learners with the knowledge and skills needed to communicate effectively in a professional business environment. It focuses on both written and oral communication used in organizations, including reports, memos, emails, presentations, and meetings.
Importance:
Effective communication is essential for the success of any business. It promotes understanding, teamwork, and efficient decision-making. Strong communication skills also help build positive relationships with clients, employees, and stakeholders, enhancing organizational productivity and reputation.
What the Course Entails:
The course covers key areas such as:
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Principles and types of business communication
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Communication channels and barriers
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Writing business documents and reports
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Verbal and non-verbal communication skills
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Presentation and listening techniques
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Use of technology in business communication
- Teacher: Nick Magucha